With many VETS closed or dealing only with emergencies we are receiving very many orders for prescription drugs.
Help us to help you by reading and following these points or essential drugs will be delayed or not sent.
Please order via our web-site and ensure the CORRECT BOX is ticked to say how the prescription is being sent to us.
Do not order unless you have a valid prescription- no prescription means no drugs can be dispensed.
If ordering in a different name to the owner's name on the prescription please write this name at top of the prescription to help us.
E-mailed prescriptions to [email protected] are fine except for "controlled drugs" like Phenobarbitone & Gabapentin where only the original is valid. If you are one of our human patients please be aware we will require the original copy of your private prescription sending by post.
“Controlled Drugs” such as Epiphen, Tramadol or Gabapentin can be only be dispensed after receipt of an original valid prescription sent by post and must be sent via tracked, signature delivery and do not qualify for free delivery.
Hyperdrug Pharmaceuticals Ltd, Middleton In Teesdale, Barnard Castle, County Durham, DL12 0NG.